The much-anticipated Customer Service Innovation Conference 2024 is set to take place on October 19, 2024, at The Zone in Lagos, Nigeria. This premier event marks a significant milestone in advancing customer service excellence under the theme: “Revolutionizing Customer Experience Through Innovation.”
The Customer Service Innovation Conference (CSI Conference) is designed to be a platform where a diverse group of customer service professionals, industry leaders, stakeholders, and innovators from around Nigeria can gather to share knowledge, develop actionable strategies, and explore innovative technologies aimed at enhancing customer service experiences.
Event Highlights:
• Keynote Addresses and Insights: Leading thought leaders and visionaries will provide insights into the evolving global customer service and experience landscape.
• Fireside Chats with Industry Titans: Candid discussions with top industry figures about the challenges and opportunities within Africa’s ecosystem.
• Panel Discussions: In-depth explorations of key themes shaping the future of Africa’s customer service and experience.
• Networking Opportunities: Build meaningful connections and explore collaborations.
• Showcase of Innovations: Presentation of innovative technologies and disruptive solutions emerging from Nigeria and Africa.
Who Should Attend: The conference is designed for customer service professionals at all levels, including managers, leaders, CX professionals, support representatives, product managers, industry experts, consultants, stakeholders, and technology providers.
By bringing together these diverse groups, the event aims to create a comprehensive platform for knowledge exchange and professional development within the customer service industry.
Join Us at CSIC 2024: The CSI Conference provides a vital platform for stakeholders to engage in discussions and explore collaborative opportunities to shape the future of Africa’s customer experience landscape.
Don’t miss this opportunity to be part of a transformative event dedicated to celebrating and advancing customer service excellence. Stay tuned for updates, speaker announcements, and registration details at csic.com.ng.
For media inquiries, sponsorship opportunities, and more details, please contact:
Chioma Okoye
Partnership & Project
Email: partnerships@csic.com.ng
Call: +234 816 607 6493, +234 701 660 7244
www.csic.com.ng